FAQ
Ordering
What size should I buy?
If you’re not sure which size is right for you, refer to our size guides. They’re located next to the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. Domestic return shipping is free.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Your order will be fulfilled in 1-3 business days. For free shipping orders, your order will ship out through the appropriate Economy carrier (5-8 business days). You can also select for your order to be shipped through USPS Ground, USPS Priority Mail or USPS Ground Advantage for an additional fee. Shipping fees are non-refundable in the case of returns.
If you are interested in Express Shipping options, please reach out to our Customer Happiness team.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?
